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Return and Refund Policy

RETURN POLICY


Last updated August 22, 2023



Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


RETURNS


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS


To return an item, please email me. To let me know why you want to return the item. Thanks


Randy Bishop

217NW Greenwood Ave.

Redmond, OR 97756

United States


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


REFUNDS


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


EXCEPTIONS


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


QUESTIONS


If you have any questions concerning our return policy, please contact us at:


coppersilvermercantile@gmail.com

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